{"id":87813,"date":"2025-09-15T10:37:46","date_gmt":"2025-09-15T08:37:46","guid":{"rendered":"https:\/\/eu.newsroom.haitian.com\/all-en\/quand-le-service-construit-la-confiance-giebeler-et-haitian\/"},"modified":"2026-05-05T13:48:34","modified_gmt":"2026-05-05T11:48:34","slug":"quand-le-service-construit-la-confiance-giebeler-et-haitian","status":"publish","type":"post","link":"https:\/\/eu.newsroom.haitian.com\/fr\/customer-stories-fr\/quand-le-service-construit-la-confiance-giebeler-et-haitian\/","title":{"rendered":"Quand le service construit la confiance : Giebeler et Haitian"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

De la fabrication d’outils \u00e0 la production en s\u00e9rie, Giebeler est connu pour son approche globale et orient\u00e9e client de la transformation des mati\u00e8res plastiques. Haitian est un partenaire qui partage cette philosophie, offrant un service sans compromis et des concepts de machines con\u00e7us pour des co\u00fbts de pi\u00e8ces comp\u00e9titifs. <\/h3>\n

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L’histoire de l’entreprise Giebeler est riche en \u00e9v\u00e9nements. Initialement active dans l’extraction d’ardoise lors de sa cr\u00e9ation en 1956, l’entreprise familiale op\u00e8re aujourd’hui dans trois domaines d’activit\u00e9 : la fabrication d’outils de pr\u00e9cision, le service d’outillage et la production en s\u00e9rie dans le domaine de l’injection platsuique. Le fait de regrouper ces trois domaines sous un m\u00eame toit offre aux clients des avantages consid\u00e9rables. Les outils sont con\u00e7us et \u00e9chantillonn\u00e9s dans des conditions de production r\u00e9elles avant d’\u00eatre transf\u00e9r\u00e9s directement \u00e0 la production. L’\u00e9quipe qui con\u00e7oit les outils supervise \u00e9galement les processus d’optimisation et de validation, ce qui se traduit par des boucles de r\u00e9troaction courtes et des r\u00e9sultats fiables. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPicture Slider\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.newsroom.haitian.com\/wp-content\/uploads\/sites\/4\/2025\/09\/Haitian-Giebler_meeting-office.jpg\u00a0\u00bb alt=\u00a0\u00bbHaitian au bureau de la r\u00e9union Giebler\u00a0\u00bb title_text=\u00a0\u00bbBureau de la r\u00e9union du Giebler Haitian\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text admin_label=\u00a0\u00bbCaption\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Mme Jacqueline Kowalewski nous pr\u00e9sente le service d’outillage unique, disponible 24 heures sur 24, qui est v\u00e9ritablement un \u00e9l\u00e9ment essentiel de l’ADN de Giebelers.
<\/strong><\/em><\/h6>\n
De gauche \u00e0 droite : Matthias Poggel (Sales Manager ATR solutions), Jacqueline Kowalewski (Management Assistant chez Giebeler) et Tom Niklas Calvo-Lorenzo (IT Specialist for Data and Process Analysis chez Giebeler).<\/em><\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb48px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-13px||53px|||\u00a0\u00bb custom_padding=\u00a0\u00bb41px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Pendant des d\u00e9cennies, l’industrie automobile a fourni \u00e0 l’entreprise une base stable. Cependant, la fragilit\u00e9 et l’impr\u00e9visibilit\u00e9 croissantes du secteur ont rendu n\u00e9cessaire une r\u00e9orientation. Aujourd’hui, le secteur automobile repr\u00e9sente encore environ 50 % des ventes, mais ce pourcentage est d\u00e9lib\u00e9r\u00e9ment en baisse. Ces derni\u00e8res ann\u00e9es, Giebeler s’est repositionn\u00e9 gr\u00e2ce \u00e0 une diversification cibl\u00e9e, \u00e0 des d\u00e9veloppements internes et \u00e0 une collaboration avec des partenaires en Chine, dont certains sont d’anciens employ\u00e9s. L’entreprise a une forte culture familiale, avec des hi\u00e9rarchies plates et une responsabilit\u00e9 personnelle. Cette attitude flexible, ind\u00e9pendante et ouverte sur le monde refl\u00e8te une affinit\u00e9 remarquable avec Haitian. <\/p>\n

La production de Giebeler s’appuie sur un parc de 33 machines de moulage par injection avec des forces de fermeture allant de 350 \u00e0 16 000 kN. L’efficacit\u00e9 \u00e9nerg\u00e9tique, la fiabilit\u00e9 des processus, la flexibilit\u00e9 des syst\u00e8mes et les co\u00fbts d’exploitation sont des facteurs de plus en plus importants dans les d\u00e9cisions d’investissement. Cependant, un autre aspect est \u00e0 l’origine de ce partenariat de confiance : la culture de service des deux entreprises. \u00ab\u00a0Nous rencontrons rarement des techniciens de service qui restent jusqu’\u00e0 ce que le probl\u00e8me soit vraiment r\u00e9solu sans co\u00fbts suppl\u00e9mentaires cach\u00e9s. C’est exactement ce qu’ont fait Haitian et son partenaire de vente et de service ATR<\/a>. <\/p>\n

Qu’il s’agisse de se connecter \u00e0 un nouveau syst\u00e8me MES ou de stabiliser un mat\u00e9riau difficile, l’\u00e9quipe ha\u00eftienne est rapidement arriv\u00e9e sur place, est rest\u00e9e jusqu’\u00e0 ce que le processus soit stable et n’a pas quitt\u00e9 la production tant qu’elle n’\u00e9tait pas s\u00e9curis\u00e9e. M. Giebeler propose lui-m\u00eame un service d’outillage mobile qui fournit une assistance sur site aux clients. L’\u00e9quipe est presque comme un service d’urgence, imm\u00e9diatement pr\u00eate \u00e0 intervenir lorsqu’un outil a besoin d’un entretien, d’une r\u00e9paration ou d’une intervention rapide. <\/p>\n

Cela permet de maintenir la stabilit\u00e9 des lignes de production, m\u00eame dans des situations critiques. Cette approche orient\u00e9e vers le client a constitu\u00e9 un lien naturel avec Haitian International. Ce n’est donc pas un hasard si l’ADN du service ha\u00eftien, incarn\u00e9 par une quarantaine de techniciens en Allemagne et plus de 200 dans toute l’Europe, a trouv\u00e9 un \u00e9cho. <\/p>\n

[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.newsroom.haitian.com\/wp-content\/uploads\/sites\/4\/2025\/09\/Haitian-Giebler_haitian-jupiter-series-2.jpg\u00a0\u00bb alt=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series 2″ title_text=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series 2″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text admin_label=\u00a0\u00bbCaption\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Matthias Poggel et Tom Niklas Calvo-Lorenzo devant la s\u00e9rie HAITIAN JUPITER. <\/em><\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPicture Slider\u00a0\u00bb module_class=\u00a0\u00bbpicture-slider\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb50px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||57px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]Les conditions structurelles en Allemagne restent difficiles : les prix \u00e9lev\u00e9s de l’\u00e9nergie, l’augmentation des co\u00fbts de la main-d’\u0153uvre et les exigences r\u00e9glementaires complexes p\u00e8sent sur la structure des co\u00fbts. C’est pourquoi la r\u00e9duction des co\u00fbts des pi\u00e8ces et des co\u00fbts d’exploitation est une priorit\u00e9 absolue pour Giebeler. Des concepts de fabrication flexibles sont n\u00e9cessaires pour pouvoir r\u00e9pondre aux fluctuations des pics de commandes. C’est l\u00e0 qu’intervient Haitian : Les syst\u00e8mes d’entra\u00eenement servo-hydrauliques r\u00e9duisent la consommation d’\u00e9nergie tout au long du cycle, les processus de plastification stables garantissent une qualit\u00e9 constante et les interfaces ouvertes facilitent l’automatisation pratique sans complexit\u00e9 inutile. Pour Giebeler, cela signifie des taux horaires de machine plus bas, des valeurs OEE stables et la capacit\u00e9 d’atteindre des co\u00fbts de pi\u00e8ces comp\u00e9titifs dans un environnement exigeant. <\/p>\n

Giebeler poursuit donc sa coop\u00e9ration avec la Chine de mani\u00e8re pragmatique plut\u00f4t qu’id\u00e9ologique. Depuis plusieurs ann\u00e9es, un partenaire fiable, disposant d’une expertise locale et de liens personnels \u00e9troits, produit des outils qui sont ensuite finalis\u00e9s, test\u00e9s et certifi\u00e9s en Allemagne. \u00ab\u00a0Au final, chaque outil porte notre empreinte. Les clients appr\u00e9cient cette approche car la qualit\u00e9, la rapidit\u00e9 et la responsabilit\u00e9 du projet sont correctes, quelle que soit l’origine. Si la conception et la gestion de projet restent en Allemagne, la fabrication en Chine a depuis longtemps rattrap\u00e9 son retard en termes de technologie. Le mod\u00e8le hybride permet des d\u00e9lais de livraison courts et un rapport co\u00fbt-b\u00e9n\u00e9fice int\u00e9ressant.
\n[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/eu.newsroom.haitian.com\/wp-content\/uploads\/sites\/4\/2025\/09\/Haitian-Giebler_haitian-jupiter-series.jpg\u00a0\u00bb title_text=\u00a0\u00bbHaitian Giebler Haitian Jupiter Series\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbCentered Text\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb30px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb18px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbText\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb41px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Chez Haitian \u00e9galement, les \u00e9conomies d’\u00e9chelle mondiales et les cha\u00eenes d’approvisionnement stables garantissent la rentabilit\u00e9, tandis que l’expertise europ\u00e9enne en mati\u00e8re d’applications et le service local garantissent la proximit\u00e9 avec le client. Les deux entreprises se concentrent donc sur un \u00e9quilibre entre force mondiale et proximit\u00e9 locale – pour des d\u00e9lais de livraison courts, une qualit\u00e9 fiable et un rapport co\u00fbt-b\u00e9n\u00e9fice optimal.
Chez Giebeler, les donn\u00e9es de production sont depuis longtemps \u00e0 la base des d\u00e9cisions – des validations de cadence aux tableaux de bord OEE. Avec Haitian, ces machines ont \u00e9t\u00e9 les premi\u00e8res de tout le parc \u00e0 \u00eatre int\u00e9gr\u00e9es via des interfaces EUROMAP. Giebeler remplace ainsi les anciennes interfaces h\u00f4tes par une communication moderne et standardis\u00e9e et cr\u00e9e une transparence en temps r\u00e9el dans la production. Pour les employ\u00e9s, cela signifie moins de contr\u00f4les manuels, une analyse plus rapide des causes profondes et un transfert plus clair entre la fabrication d’outils et le moulage par injection. Pour les clients, cela signifie une stabilit\u00e9 des processus et une tra\u00e7abilit\u00e9 document\u00e9es – efficacement mises en \u0153uvre. <\/p>\n

Les perspectives sont claires : le march\u00e9 continuera \u00e0 \u00e9voluer de mani\u00e8re significative au cours des cinq prochaines ann\u00e9es. La pression sur les prix augmente, tandis que la qualit\u00e9, le service et la consommation d’\u00e9nergie deviennent des crit\u00e8res d\u00e9cisifs dans les d\u00e9cisions d’achat. Avec son mod\u00e8le d’entreprise hybride (local + Chine), sa combinaison de profondeur technique et d’expertise en mati\u00e8re de services, et sa structure de co\u00fbts optimis\u00e9e, Giebeler se consid\u00e8re bien positionn\u00e9. <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbSektion with Image and background\u00a0\u00bb module_class=\u00a0\u00bbsection-statement section-content-center\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb collapsed=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row module_class=\u00a0\u00bbbackground-gradient-animation\u00a0\u00bb _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_video_mp4=\u00a0\u00bboff\u00a0\u00bb background_enable_video_webm=\u00a0\u00bboff\u00a0\u00bb background_video_height=\u00a0\u00bb100%\u00a0\u00bb background_video_pause_outside_viewport=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.22.2″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_testimonial author=\u00a0\u00bbNote de la r\u00e9daction\u00a0\u00bb quote_icon=\u00a0\u00bboff\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb use_background_color=\u00a0\u00bboff\u00a0\u00bb background_layout=\u00a0\u00bbdark\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

M. Giebeler montre comment les PME allemandes peuvent ma\u00eetriser l’\u00e9quilibre entre la pression sur les co\u00fbts, la num\u00e9risation et les r\u00e9seaux internationaux, gr\u00e2ce \u00e0 un m\u00e9lange de flexibilit\u00e9, d’orientation vers les services et d’internationalisation pragmatique. Avec ce partenariat, Haitian souligne que ce n’est pas le prix seul qui compte, mais la confiance, le soutien et la coop\u00e9ration globale. <\/h4>\n

[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbNews – Related Posts\u00a0\u00bb module_class=\u00a0\u00bbsection-carousel-slider-post\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.23.1″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Autres t\u00e9moignages de clients<\/h3>\n

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De la fabrication d’outils \u00e0 la production en s\u00e9rie, Giebeler est connu pour son approche globale et orient\u00e9e client de la transformation des mati\u00e8res plastiques. Haitian est un partenaire qui partage cette philosophie, offrant un service sans compromis et des concepts de machines con\u00e7us pour des co\u00fbts de pi\u00e8ces comp\u00e9titifs.   L’histoire de l’entreprise Giebeler […]<\/p>\n","protected":false},"author":5,"featured_media":86827,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[425,528,675,457],"tags":[],"class_list":["post-87813","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-haitian-international-fr","category-haitian-international-customer-stories-fr","category-jupiter-series-product-hti-fr","category-customer-stories-fr"],"yoast_head":"\nQuand le service construit la confiance : Giebeler et Haitian - Haitian Newsroom<\/title>\n<meta name=\"description\" content=\"De la fabrication d'outils \u00e0 la production en s\u00e9rie, Giebeler est connu pour son approche globale et orient\u00e9e client de la transformation des mati\u00e8res plastiques. 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